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Provider Services Bulletin


Provider Portal Videos 3/26/21

1.How to Complete and Submit Screenings (3:39) 

2.How to Search for Screening Records (2:20)

3.How to Add and View Screening Notes (2:39)


Covid-19 OEL Waivers and Provider Supports-Updated 3.22.21 (download)

Child Care Providers-DCF Employment Bulletin Board-How to Post An Advertisement to Job board 

January 2021 Webex Provider Meeting Recording Passcode: MdtJpHM3

January 2021 Provider Meeting Powerpoint Presentation

January 2021 Provider Meeting Attachments

Waive 2 Highlights – SR Eligbility – Updated 1-7-21

Provider Services

Whether you are an established provider interested in achieving National Accreditation or just starting out and want information on how to open a child care facility, Episcopal Children’s Services has the resources for you. If you are thinking of starting a child care business, or if you have already opened your program and would like resources for new providers, please contact us at 1-800-238-3463, and ask to speak with a Child Care Resource & Referral representative.

Child Care Resource & Referral 

ECS ensures that provider information is updated annually in the statewide information system maintained by the Office of Early Learning for each legally operating child care/early learning provider licensed or registered by the Department of Children and Families, and each provider receiving state or federal funds within Clay, Nassau, Baker, Bradford, Putnam, and St. Johns Counties.

There are no charges/fees associated with a provider listing in the Child Care Resource & Referral (CCR&R) Database or for referrals to your program. If you are asked to provide a payment for a referral or for a listing in the CCR&R Database, please call Florida’s Office of Early Learning at 1-866-357-3239. The information reported about a provider’s program is objective program information that is based on standards that are attainable for providers based on their type of care.

Applying to be a SR Provider

The SR Provider Contract is completed entirely online through the Provider Portal:

The above link will take you to the Provider Portal where you will need to have an account if you have not already registered for one.  If you have never offered SR services before through ECS, please notify the Provider Services department at (800)238-3463 that you will be registering so we can be sure to look for your activation request.

You will need to first complete your center profile for the program year you want to offer SR and submit it for activation.  Once your profile has been reviewed by ECS and activated, we can initiate the SR contract.  The Provider Portal User Guide is a helpful tool to have saved to your desk top during the process of completing your profile and contract.

Click here to download a W-9 Form to upload to the Provider Portal.

School Readiness Approved Curriculum

In accordance with s.1002.88(1)(f), F.S., child care providers contracted with the School Readiness program must use a state-approved curriculum or curricula for programs serving children birth through 5 years old. Click here to view the School Readiness Approved Curriculum List. For DEL’s Q&A guide regarding Approved Curriculum, please click here.

School Readiness Provider Contract Monitoring Requirement

ECS is required by the Office of Early Learning (OEL) to monitor contract compliance for all contracted School Readiness providers. The DEL required tool includes the following elements: verification the provider is legally operating, uses an approved developmentally appropriate curriculum and character development program, maintains the health and safety of children, maintains accurate attendance records for sign in/out sheets and enrollment/attendance certificates, reports absences as required including compliance with F.S. 39.604 Rilya Wilson Act, maintains records for five years, documents the collection of parent copayments, reports unusual incidents, and maintains required insurance. If you have any questions, please contact the Provider Services Department at 904-726-1500 or 1-800-238-3463.

Click here to view a copy of the DEL School Readiness Contract Monitoring Tool.

Provider Resources:

Click here to view the School Readiness Provider Frequently Asked Questions and Answers

Providers, do you have a question, comment or suggestion? Click here

The U.S Government site,, features information for parents and providers, as well as policy and research information in English and Spanish. Find information on topics from Autism to resources for funding your child care business to paying for child care.

Click here to view Provider Portal User Guide v5.0 (updated 3/24/2022)

**NEW**  DEL launched a new Provider Outreach newsletter on October 7th.  To see the first edition click here  To subscribe to the newsletter click here.

What should I do if I suspect FRAUD is being committed?

Because School Readiness is supported by state and federal taxes, our obligation to be good stewards of the funding includes special vigilance against fraud. If you are aware of an individual committing fraud against the School Readiness and/or Voluntary Prekindergarten programs, please contact ECS by calling 1-800-238-3463, ext. 2246, or by emailing Information provided will remain confidential.

Click here to view the Early Learning Coalition of North Florida’s Anti-Fraud Plan

Click here to view the Whistleblower Policy

Click here to view the grievance policy for the Early Learning Coalition of North Florida